Threats / SimpleHelp / CVE-2024-57727
CVE-2024-57727
· EUVD no mirror located
· GCVE no mirror located
Verified 2026-08-04
SimpleHelp vulnerability
SimpleHelp contains unauthenticated path traversal vulnerabilities allowing remote attackers to download arbitrary files including configuration data and password hashes.
Verdict
Today item, not a backlog item.
Unauthenticated remote attackers can exploit path traversal flaws to access sensitive server files without credentials. Exposed configuration and password hashes enable further compromise and lateral movement, with active exploitation and ransomware deployment confirmed.
CISA KEV Yes · 2025-02-134Ransomware use Flagged4EPSS 0.95151 (verify live)5Exploit Public PoC6CVSS 9.1 (CISA)3CISA SSVC Exploitation: active · Automatable: yes · Impact: total3
01
Is it exploitable?
— the evidence, ranked above the scoreExploit available
Public proof-of-concept exploit code is cataloged for this vulnerability.We link the existence of the exploit; we do not host or redistribute payloads.
Reported exploitation
62 independent public reports of in-the-wild exploitation are cataloged.Distinct reporting sources (vendor, incident response, government); open them for the underlying claims.
Exploited in the wild
Listed in the CISA Known Exploited Vulnerabilities catalog (added 2025-02-13), flagged for known ransomware use.
Probability (EPSS)
EPSS 0.95151 — modeled likelihood of exploitation activity.EPSS is a daily-changing model output — open the source for today's value.
Severity / affected
CVSS 9.1 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N) · Affected: SimpleHelp , SimpleHelp. Confirm exact fixed builds in the vendor advisory.CVSS — CISA-assigned via the ADP container (CVE.org), version 3.1; the CNA left no metrics, so CISA's own score is used ahead of NVD.
Weakness (CWE)
Mapped to CWE-22 Path Traversal — weakness family: Path traversal / file.CWE assignment from the public NVD record (may be stale); the weakness class drives how the flaw is exploited.
CISA SSVC (triage disposition)
Exploitation: active · Automatable: yes · Technical Impact: totalCISA's own stakeholder-specific triage inputs, published in the CVE record (CISA Coordinator role). NOTE: this is CISA's three decision points; the final Act/Attend/Track decision also requires a Mission & Well-being input not published here, so no overall decision is asserted.
Currency of the record
CISA added this to its KEV catalog 29 days after the CVE record was published.KEV lag = CISA-KEV dateAdded − CVE.org datePublished; a floor on how long the known-exploited flaw sat in the public record before the federal catalog listed it. Severity/weakness here is CNA- or CISA-assigned (current at disclosure), independent of NVD's analysis backlog.
Public exploit available
Public exploit tooling is catalogued for this CVE (a public proof-of-concept / detection template). Catalog entries: Metasploit module, nuclei template. We link the catalog page(s) only — no payload or code is hosted or restated here.Link, never host — the catalog page is the source; basicsecurity.net does not redistribute payloads.
02
Who’s exploiting it?
— attribution turns risk into urgencyAttribution not established
No confirmed (advisory-backed) threat-actor attribution is established for this record. Absence of a named actor is not absence of compromise — see Coverage & confidence.
03
Why it matters
— the attack path, told twice: adversary, then board1
Front door — unauthenticated access narrative 1
Attacker
I craft malicious HTTP requests with path traversal sequences to bypass file access restrictions on the SimpleHelp server.
Business
Attackers gain unauthorized file system access to the remote support infrastructure without authentication.
2
Keys to the kingdom — privilege/identity takeover narrative 2
Attacker
I download server configuration files and password hashes stored on the SimpleHelp host to extract credentials and system details.
Business
Sensitive authentication material and system architecture details are exposed, compromising the security perimeter.
3
Lateral reach — past segmentation narrative 3
Attacker
I use extracted credentials and configuration knowledge to escalate privileges or move laterally within the victim's network.
Business
Attackers establish persistent access to customer environments and connected systems beyond the remote support application.
4
Data at risk — exfiltration narrative 4
Attacker
I deploy ransomware payloads across compromised infrastructure using the elevated access and network knowledge obtained.
Business
Customer operations are disrupted by encryption attacks, resulting in downtime, data loss, and ransom demands.
04
What to do
— defensible action- Remediate per the vendor advisory — confirm the fixed build for your version and verify exposure.1
Say it to the boardA vulnerability with this evidence profile is a defensible budget line, not a backlog ticket — fund the change against the proof above.
05